Hosting & Domains

Connect a custom domain to a Findability website

The safe sequence for connecting a customer domain.

Steps

  1. 01Confirm the website is ready for domain connection.
  2. 02Add the domain in the Findability/Editor domain workflow when available.
  3. 03Follow the DNS values provided for the specific hostname.
  4. 04Wait for DNS detection.
  5. 05Allow Findability to activate SSL and confirm the connected state.
  6. 06Set the intended primary domain only after the connection is working.

Important checks

+ Do not guess DNS values from another customer's setup.

+ For apex/root domains, the required record can differ from a www/subdomain connection.