What can we help you solve?
Search the Findability knowledge base, diagnose a problem step by step, or create a support case when you still need help.
Find the part of Findability you need.
Accounts & Login
7 support articles
08Checkout & Payments
8 support articles
10Editor
10 support articles
07FOUND Score
7 support articles
07Forms & Onboarding
7 support articles
05Getting Started
5 support articles
07Hosting & Domains
7 support articles
07My Findability
7 support articles
05Services & Programmes
5 support articles
06Templates & Store
6 support articles
08Troubleshooting & Security
8 support articles
06Website Delivery
6 support articles
Common questions.
Create a Findability customer account
Create the account used by checkout and My Findability.
Read article →EditorSave a draft and publish changes
Understand the difference between editing a draft and publishing.
Read article →EditorUndo and redo changes
Use Editor history controls for recent content/style actions.
Read article →EditorSign in to the Findability Editor
Access the Editor using the account entitled to the website.
Read article →EditorChange an image in the Editor
Replace an approved image area with your own image.
Read article →EditorEditor on iPad, tablet or mobile
Use the Editor reliably on touch devices.
Read article →Use guided support.
Choose the part of Findability that is giving you trouble. We will narrow the issue and take you to the most relevant solution.
START GUIDED SUPPORT →Create a support case.
Send the problem, order reference and screenshots. You will receive an FND-SUP reference and can track the case.
CONTACT SUPPORT →