How to contact Findability support
Use self-service support first, then create a support case if you still need help.
Steps
- 01Search the Support Centre using the problem in your own words.
- 02Use the guided troubleshooter if you are not sure which article applies.
- 03If the article does not solve the problem, select Contact Support.
- 04Provide the affected service, your email, any order/reference number and a clear description.
- 05Attach a screenshot when the issue is visual or an error message is shown.
Important checks
+ Support cases receive an FND-SUP reference.
+ Never send passwords, payment card details or one-time authentication codes.