Findability
Menu
Support homeSolve a problemSystem statusCase statusContact support
Website Delivery

My published website is not loading

Basic checks when a live site is unavailable.

Updated 09 Sept 2026, 09:04

Steps

  1. 01Check support.findability.co.za/status for a known system issue.
  2. 02Try the exact website URL again.
  3. 03Confirm whether both the Findability sites URL and custom domain are affected.
  4. 04Try a second internet connection if possible.
  5. 05Create a support case with the domain and screenshot/error text.

Important checks

+ Do not make DNS changes unless the problem is confirmed to be domain-related.