Forms & Onboarding

Onboarding confirmation email is missing

Check whether your form was received before submitting it again.

Steps

  1. 01Check the browser for the successful submission message.
  2. 02Check Inbox and Junk/Spam.
  3. 03Search for Findability.
  4. 04Open My Findability and check the related order/progress.
  5. 05If you are unsure whether the form reached Findability, create a support case before resubmitting.

Important checks

+ Avoid duplicate submissions when the first submission may already exist.