Password reset email went to Junk or Spam
What to do if the reset message is filtered.
Steps
- 01Open the Junk/Spam folder.
- 02Find the Findability password reset email.
- 03Mark it as not junk if your email provider offers that option.
- 04Open only the reset link you requested.
- 05Complete the reset and return to My Findability.
Important checks
+ If you did not request a reset, do not use the link and contact support if you are concerned.