Track a support request in My Findability
See the status of support cases linked to your customer email.
Steps
- 01Sign in to My Findability.
- 02Open the Support requests section.
- 03Find the FND-SUP reference that matches your issue.
- 04Review the status and last-updated time.
- 05Open the Support Centre if you need to create another case or read the recommended article.
Important checks
+ Only cases submitted with the same email as your Findability account appear automatically.