Troubleshooting & Security

A Findability page is blank or white

Basic recovery steps for a frontend that fails to render.

Steps

  1. 01Close the broken tab.
  2. 02Open a fresh private/incognito tab.
  3. 03Load the exact Findability URL again.
  4. 04Check support.findability.co.za/status.
  5. 05Try another current browser if available.
  6. 06Create a support case with a screenshot if the problem continues.

Important checks

+ A blank page can be a browser/frontend issue even when the server itself is healthy.