Clear stale browser data without losing your account
Use a private tab first before clearing all browser data.
Steps
- 01Open the affected page in a private/incognito tab.
- 02If it works there, the issue may be cached site data.
- 03Sign out of Findability in the normal tab.
- 04Clear site data for the affected Findability domain only if your browser allows it.
- 05Reload and sign in again.
Important checks
+ Clearing cookies will sign you out; it does not delete your Findability account or paid orders.