Recognise official Findability support communication
Protect yourself from phishing or impersonation.
Steps
- 01Check that links use findability.co.za or an official Findability subdomain.
- 02Be cautious of messages asking for passwords, full card numbers or authentication codes.
- 03When uncertain, open support.findability.co.za yourself rather than clicking the message link.
- 04Create a support case and attach a screenshot of suspicious communication.
Important checks
+ Findability support does not need your password or full card details.
