Troubleshooting & Security

Report a broken link or 404 page

Tell Findability exactly which link is broken.

Steps

  1. 01Copy the URL that shows the 404 or error.
  2. 02Note the page/button you clicked immediately before the error.
  3. 03Take a screenshot.
  4. 04Create a support case under Troubleshooting.
  5. 05Include whether the issue happens every time.

Important checks

+ Do not repeatedly complete checkout if the broken link appears after a purchase; report it first.